FAQ
📌 Irrit Store – Frequently Asked Questions (FAQ) 📌
If you have any questions, you might find the answers here. If not, feel free to contact us via WhatsApp or email.
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🔹 1. General Questions
🔸 What is Irrit Store?
Irrit Store is an online store offering trendy, useful, and high-quality products at affordable prices.
🔸 Are your products good quality?
Yes! We carefully select high-quality and practical products that add value to your daily life.
🔸 Where is Irrit Store based?
We are an online-only store, sourcing products directly from suppliers and delivering them to customers.
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🔹 2. Ordering & Payment
🔸 How do I place an order on Irrit Store?
1️⃣ Select your desired product and click "Add to Cart".
2️⃣ Go to Checkout, enter your details and shipping address.
3️⃣ choose Cash on Delivery (COD).
4️⃣ Your order will be confirmed and shipped soon!
🔸 What payment methods do you accept?
We accept the following payment options—
✔ Cash on Delivery (COD)
🔸 Can I cancel my order after placing it?
you can cancel your order before it is shipped by contacting our customer service
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🔹 3. Shipping & Delivery
🔸 Does Irrit Store offer free delivery?
✔ Yes! We offer FREE delivery on all orders 🚚
🔸 How long does shipping take?
Orders are typically delivered within 3-10 business days Depends on your location.
🔸 How can I track my order?
Once your order is shipped, we will provide you with a tracking number, which you can use to monitor your delivery status.
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🔹 4. Returns & Refunds
🔸 What is your return policy?
We offer a 2-day return policy if you receive a damaged, defective, or incorrect product.
🔸 How do I request a refund?
1️⃣ Contact us via WhatsApp or email within 2 days of receiving your product.
2️⃣ We will guide you through the return process.
3️⃣ Once the return is approved, the refund will be processed within 5-7 business days.
🔸 Can I exchange a product?
Currently, we do not offer exchanges, but you can return an item and place a new order.
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🔹 5. Customer Support
🔸 How can I contact Irrit Store?
You can reach us through —
📩 Email: irritstore.info@gmail.com
📲 WhatsApp: 7074616004
🔸 What are your customer support hours?
Our support team is available from 10 AM to 6PM.
🔸 What if I don’t find my answer here?
If your question isn’t listed, please contact us, and we’ll be happy to assist you!
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💙 Shop Smart with Irrit Store!
Browse our latest products and enjoy a hassle-free shopping experience. 🚀